Grievance Redressal
Raj Express maintains a Grievance Officer to receive complaints about published content and to resolve them in a timely manner, in accordance with the applicable rules for digital news publishers.
How to file a grievance
Write to [email protected] with:
- a link to the content in question
- a description of your grievance
- your name and contact details
We acknowledge receipt and respond within the timelines required by law.
What happens next
The Grievance Officer reviews the complaint, seeks the desk's account of the matter, and responds with the outcome. Where a correction, clarification or withdrawal is warranted, it is made under our corrections policy.
If you are not satisfied
Write again to [email protected] quoting your original complaint. Unresolved matters are escalated to the Ethics Committee described on the Governance and Contacts page.
